Refund Policy for Aston Waterfront

Thank you for choosing Aston Waterfront. We understand that plans change, and we've crafted our refund policy with flexibility in mind. Please take a moment to familiarize yourself with our refund policy:

1. Booking and Payments:

• Full payment is required at the time of booking.
• If any remaining balance exists, it will be due at a later specified date.

2. Cancellation and Refunds:

• If you cancel your booking 14 days or more before your scheduled arrival, you will receive a 100% refund of all prepayments made.
• If you cancel your booking 7 days or more before your scheduled arrival, you will receive a 50% refund of all prepayments made.
• Cancellations made less than 7 days before your scheduled arrival are non-refundable, and you will not be entitled to any refund.

3. Pre-Authorization:

• A pre-authorization hold of AUD 400.00 will be placed on your payment method 48 hours before your arrival.
• This pre-authorization hold will be voided and released 48 hours after your departure, given that no damages or additional charges have been incurred.

4. Inquiries:
If you have any questions or require clarification regarding our refund policy, please do not hesitate to reach out to our team through the contact page.

Thank you for your understanding, and we look forward to welcoming you to Aston Waterfront.